Certified Channel Manager

Channel Management Training

Get the credentials you need to stand out from the crowd!


The Channel Institute is an industry-wide initiative within the global technology sector to standardize and advance the channel business profession. Our certificate courses are industry accredited by an Industry Advisory Council, which is comprised of the most senior channel leaders at the world's largest technology employers.  

The Certificate in Channel Management is a channel manager training and certification course that provides a strong foundation in the core concepts of channel management. This certified channel manager qualification proves to both current and future employers that you have the knowledge they need to build a successful channel management team. 

This course has been developed specifically for:  

  • Channel Managers at vendor companies.  
  • Those new to channel management, or those applying for channel management jobs for the first time.  
  • Channel management teams that require standardized terminology, frameworks and templates to enable clear communication and high performance with their channel partners.

In order to become a Certified Channel Manager you simply need to complete the online course and pass the online exam at the end. The Certificate in Channel Management training course is structured as 10 separate topics as follows: 

Module 1: Foundations & Terminology Discover the fundamentals of channel management, key concepts & terminology.  

Module 2: Partner Recruitment

Learn about ideal partner profiles, assessing new partner candidates and preparing to "Onboard" partners.  

Module 3: Onboarding & Enablement Get an introduction to the Onboarding and Enablement processes. Learn why these aspects of channel management training are critical to the success of your partner program.  

Module 4: Partner Business Plans Learn about "JMP" and joint business planning. Review best practices in holding all parties accountable for success. Understand the business impact of adapting plans over time.  

Module 5: Channel Incentives Understand the key concepts behind channel incentives. Review the most commonly used incentive types. Learn how to improve the effectiveness of your incentives.  

Module 6: Partner Positioning This training module helps you to discover the importance of helping your channel partners carve out their own niche. Discover tools to help create an effective market position.  

Module 7: Partner Marketing An introduction to the basics of channel partner marketing. Learn how to help your partners develop more effective market segmentation and targeting strategies.  

Module 8: Opportunity Management Review the key concepts of opportunity management. Master the basics of deal registration and lead management.  

Module 9: Channel Data Discover the fundamentals and best practices in channel data management. Learn the data priorities and the consequences of poor data management.  

Module 10: Channel Relationships Master the basics of relationship management and mitigating channel conflict. Learn how to build partner loyalty and strong partner relationships.  

In order to become a Certified Channel Manager with the Channel Institute you will need to:

  • Complete the 10 modules (approximately 20 hours).
  • Achieve at least 70% in the exam.


Our certificate courses are reviewed and validated by the Industry Advisory Council, comprised of senior channel management thought leaders at major employers worldwide providing expert recommendations. Our syllabus is influenced and directed by these global employers to ensure you have the knowledge that they need. Learn who is on the Industry Advisory Council here: https://www.channelinstitute.com/industry-advisory-council  

Do you have questions? Just drop us a note on info@channelinstitute.com and we will respond within 48 hours.    

The Channel Institute is a great way to unify channel thought leadership from across the technology industry worldwide, driving best practices in channel management and channel marketing.” Sukhdev Singh, Senior Director, Channel Programs & Partnerships. Microsoft

The Channel Institute is a really interesting initiative to pull together the best practices in channel management and channel marketing from across the technology sector". Mike Walker, Head of Channel Development EMEA. Lenovo

The Channel Institute is a compelling approach to developing the channel profession worldwide. I am delighted to lend my knowledge to help the Institute build channel best practices to progress our profession.” Thomas Jensen, VP, Head of Worldwide Partner Sales Strategy. HP